Terms of Service & End User Licence Agreement

Effective date: 11 July 2026 · Last updated: 25 July 2026

Provider: TerraADV ("TerraADV", "we", "us", "our")
Address: PO Box 100, Violet Town VIC 3669, Australia
Phone: 0409 674 136
Contact: [email protected]

1. Acceptance

By downloading, installing, or using the TerraADV mobile application, the TerraADV web route planner, or related services (together, the "Service"), you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

These Terms also operate as the End User Licence Agreement for the TerraADV application. Section 19 sets out additional terms that apply because the application is distributed through the Apple App Store.

2. Eligibility and accounts

• You must be at least 16 years old to use the Service, and old enough to enter into a binding contract where you live.
• You can plan and ride without an account. An account is required to sync between devices and to take part in community features. If you create one, you must provide accurate information and keep your sign-in credentials secure, and you are responsible for activity under your account.
• You may delete your account at any time from within the app. What happens to your data on deletion is described in the Privacy Policy and in section 9 below.
• You must hold a valid motorcycle licence appropriate to the vehicle you ride and the roads you ride on. The Service does not verify this.

3. Licence to use the Service

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Service on devices you own or control, for your own personal, non-commercial use. We retain all intellectual property rights in the Service, except third-party components licensed under their own terms (see section 12).

4. Beta

While the Service is offered as a beta, pre-release, or test version:

• it is provided for evaluation and testing, and may contain errors, incomplete features, and behaviour that changes without notice;
• features may be added, altered, or removed at any time, and the beta may be ended at any time;
• data you create may be lost, corrupted, or reset — keep your own copies of anything you can't afford to lose (routes can be exported as GPX);
• beta builds distributed through Apple TestFlight expire, and Apple's TestFlight terms also apply;
• the disclaimers in sections 13 to 16 apply with particular force.

The safety obligations in section 10 are not relaxed during beta. If anything, an unfinished navigation app deserves more scepticism, not less.

5. Subscriptions, payment and refunds

Some features of the Service require a paid subscription.

• Subscriptions are sold and processed by Apple through the App Store. Payment is charged to your Apple Account on confirmation of purchase.
• A subscription renews automatically at the then-current price for the same period, unless you turn off auto-renewal at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends.
• You can manage or cancel a subscription in your Apple Account settings. Deleting the app does not cancel a subscription.
• Refunds are handled by Apple under Apple's refund policy. We generally cannot issue refunds directly.
• We may change subscription pricing. Price changes take effect at your next renewal and Apple will notify you where required. If you don't accept a new price, cancel before renewal.
• Nothing in this section limits your rights under the Australian Consumer Law (see section 15).

Beta participants. Where we have offered free access for two years to riders who took part in the beta, that offer applies to the individual account it was granted to, is not transferable, and is not redeemable for cash. It applies to the TerraADV subscription as offered from time to time, and does not oblige us to continue operating the Service, to preserve any particular feature, or to provide access to a separate product or successor service.

6. Downloadable map regions

The Service lets you download map regions for offline use. These are licensed to you for personal use only. You must not redistribute, resell, or publish the region files, or extract and repackage the underlying data, except as permitted by the third-party data licences that apply to it (see section 12).

7. Acceptable use

You agree not to:

• use the Service for any unlawful purpose, or in breach of any road, traffic, land-access, or environmental law;
• enter land you do not have a right to enter, or ride on tracks closed to the public, whether or not the Service shows them as routable;
• reverse-engineer, decompile, or attempt to extract source code, except where that restriction is prohibited by law;
• redistribute or commercially exploit the Service or its region files;
• rely on the Service for emergency, life-safety, or safety-critical purposes;
• interfere with or disrupt the Service or its infrastructure, or attempt to access it other than through the interfaces we provide;
• submit reports or other content in breach of section 8.

8. Reports you submit

The Service lets you submit reports about road and track conditions — gates, water crossings, closures, surface conditions and similar — and to confirm or dispute reports submitted by others ("Reports"). Reports may also include routes, ratings and comments you choose to publish.

Your responsibilities

When you submit a Report you confirm that:

• it is accurate and honest to the best of your knowledge at the time you submit it;
• you have the right to submit it, and it does not infringe anyone else's rights;
• it contains no personal information about you or anyone else, and nothing offensive, misleading, or unlawful.

You must not:

• submit a Report you know or suspect to be false, including reporting a road as closed or impassable when it is not;
• submit Reports intended to discourage others from using a road that is open, or to direct traffic away from or toward any location;
• coordinate with others, or use more than one account, to manipulate the confirmation system or to make a Report appear independently verified when it is not;
• confirm or dispute a Report you have no genuine basis to assess.

These rules exist because confirmed Reports can change other riders' routes. Misusing them can send someone a long way into remote country for no reason.

Licence you grant us

You keep ownership of your Reports. By submitting a Report, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free and transferable licence to host, store, reproduce, adapt (including correcting or snapping geometry to the underlying road network), publish, distribute, and display that Report, and to make it available to other users of the Service and within downloadable map regions, for the purpose of operating, improving and promoting the Service.

This licence continues after you stop using the Service and after you delete your account. This is deliberate: other riders rely on Reports for safety, and removing them retrospectively would degrade the map for people who had nothing to do with the decision. Where you delete your account, we de-identify your Reports so they are no longer linked to you, as described in the Privacy Policy.

Moderation

We may review, edit, move, reclassify, hide, remove, or restore any Report at our discretion — including where we consider it inaccurate, malicious, duplicated, or out of date. Reports may also expire automatically over time. We are not obliged to review Reports, and we do not undertake to monitor them.

We may suspend or terminate access for anyone who breaches this section.

9. Reports submitted by other people

This section matters as much as section 10. Please read it.

• Reports are submitted by other riders. We do not verify them. They may be wrong, out of date, misjudged, or submitted in bad faith.
• Conditions change constantly. A crossing that was passable last week may not be today, and a track reported as blocked may have been cleared.
• The absence of a Report does not mean a road is open, passable, or safe. Most roads and tracks in Australia have never been reported on by anyone. An empty map means nobody has said anything — not that there is nothing to say.
• Official road-closure information is sourced from state government feeds. Those feeds may be incomplete, delayed, or inaccurate, and a road may be lawfully closed without appearing in them.
• Whether or not a Report exists, you remain responsible for assessing every road and track you ride.

To the extent permitted by law, we are not liable for Reports submitted by other users, for any decision you make in reliance on one, or for any consequence of a Report being absent, wrong, or removed.

10. Navigation is an aid, not a guarantee — safety and assumption of risk

Read this carefully. It is central to these Terms.

TerraADV is a navigation and mapping aid. It is not a substitute for your own judgment, planning, preparation, skill, and situational awareness.

• Maps, routes, tracks, road names, surface classifications, elevation data, fuel estimates, and other data may be incomplete, out of date, inaccurate, or wrong.
• Tracks or roads shown may be closed, private, seasonal, impassable, hazardous, or illegal to use.
• Routing may direct you along paths that are unsuitable, unsafe, or not legally accessible for your vehicle.
• Fuel range and consumption figures are estimates only, based on information you provide about your motorcycle and on modelled terrain. Actual consumption varies with riding style, load, conditions, and the state of your bike. Do not rely on them as the sole basis for a fuel plan.
• Surface, gradient and difficulty indicators are derived from map data and are approximations. A road classified as gravel may be anything from a graded highway to a washed-out mess.
• The Service depends on your device's GPS, battery, and storage, which can fail — particularly in remote areas without mobile coverage.

You are solely responsible for: your route choices; the way you ride; your safety and the safety of others; carrying appropriate equipment, water, fuel and supplies; telling someone where you're going; complying with all laws and land-access requirements; and deciding whether any route or track is safe and lawful for you to use.

Do not interact with the app in a way that distracts you while riding. Set your route before you set off, and stop somewhere safe if you need to change it.

Do not rely on the Service in an emergency. Carry an appropriate means of calling for help in remote areas, such as a satellite messenger or personal locator beacon. TerraADV is not an emergency communication or location device.

Assumption of risk. Adventure and off-road motorcycle riding, especially in remote areas, carries inherent and serious risks including property damage, serious injury, and death. By using the Service you acknowledge and accept these risks and agree that you use the Service and make all riding decisions at your own risk.

11. Your route data

Routes you save are private to your account unless you choose to publish them. You can export your routes as GPX at any time, and we recommend you keep your own copies of anything important. We are not liable for loss of route or ride data, however caused.

12. Third-party data and open-source components

The Service uses third-party data and software, including:

• map and routing data from OpenStreetMap contributors, licensed under the Open Database Licence (ODbL);
• official road-closure data published by Australian state government agencies, including VicRoads / Victoria's MapShare and the Department of Transport and Planning (Victoria), and equivalent agencies in New South Wales, Queensland and Western Australia. This data is used under the licences those agencies publish it under, and remains subject to their terms;
• open-source software including MapLibre, BRouter, and PMTiles / Protomaps.

This data and software is provided by its licensors "as is". Required attributions and licence notices are available in the app's Legal → Attributions & Licenses screen. Your use of third-party data is also subject to the relevant third-party licences.

13. Availability and changes

We may change, suspend, or discontinue any part of the Service at any time. We don't guarantee the Service will be uninterrupted or error-free, and offline functionality depends on you having downloaded the relevant region in advance. We may update these Terms; where changes are significant we will give notice in the app or by email, and continued use after that means you accept the updated Terms.

14. Disclaimers (to the extent permitted by law)

Except for rights and guarantees that cannot be excluded under the Australian Consumer Law (see section 15), the Service is provided "as is" and "as available", and we exclude all other warranties, express or implied, including as to accuracy, currency, completeness, fitness for a particular purpose, and merchantability.

15. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded. Where the ACL allows us to limit liability, our liability for a failure to comply with a consumer guarantee (other than certain guarantees where limitation isn't permitted) is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.

16. Limitation of liability

To the maximum extent permitted by law and subject to section 15, we are not liable for any indirect, incidental, special, or consequential loss, or for any loss or damage arising from your use of or reliance on the Service — including any loss, injury, or damage arising from navigation, routing, map data, fuel estimates, track conditions, Reports submitted by other users, the absence of a Report, or your riding decisions.

To the maximum extent permitted by law and subject to section 15, our total aggregate liability is limited to the greater of (a) the amount you paid for the Service in the 12 months before the claim, and (b) AUD $100.

17. Indemnity

To the extent permitted by law, you agree to indemnify us against claims, losses, and costs arising from your misuse of the Service, your breach of these Terms, or Reports you submit.

18. Termination

We may suspend or terminate your access if you breach these Terms. You may stop using the Service at any time and delete your account from within the app. Clauses that by their nature should survive termination — including the licence granted in section 8, and sections 9, 10, and 14 to 17 — survive.

19. Additional terms for the Apple App Store

These terms apply because the TerraADV application is licensed to you through the Apple App Store. In this section, "Application" means the TerraADV application.

1. Acknowledgement. These Terms are concluded between you and TerraADV only, and not with Apple. TerraADV, not Apple, is solely responsible for the Application and its content.
2. Scope of licence. Your licence to use the Application is non-transferable and limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
3. Maintenance and support. TerraADV is solely responsible for providing any maintenance and support for the Application. Apple has no obligation to furnish maintenance or support services.
4. Warranty. TerraADV is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Application to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to any warranty are TerraADV's responsibility.
5. Product claims. TerraADV, not Apple, is responsible for addressing any claims by you or a third party relating to the Application or your use of it, including product liability claims, any claim that the Application fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
6. Intellectual property. If a third party claims the Application or your use of it infringes their intellectual property rights, TerraADV, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
7. Legal compliance. You represent that you are not located in a country subject to a United States Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.
8. Developer contact. Questions, complaints, or claims about the Application should be directed to TerraADV at the address and contact details at the top of these Terms.
9. Third-party terms. You must comply with any applicable third-party terms of agreement when using the Application, including your mobile data plan and the terms attaching to third-party map and closure data.
10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, on your acceptance, have the right to enforce these Terms against you as a third-party beneficiary.

20. Governing law

These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts. Nothing in this section limits any right you have to bring proceedings in another jurisdiction where the law does not permit that right to be excluded.

21. Contact

TerraADV
PO Box 100, Violet Town VIC 3669, Australia
Phone: 0409 674 136
Email: [email protected]